1) Client terms and conditions and information
The client is permitted to use Seventh Agency Ltd websites and services for all lawful requests and bookings and by accepting these conditions, commits himself/herself from making any speculative, false or fraudulent reservation or requests to modify or change the booking. The client is also expected to provide Seventh Agency Ltd with the correct contact details and personal information; including e-mail address, personal address, telephone number, name, surname and personal details. The client also permits Seventh Agency Ltd to utilise these details for purposes relative to bookings and client information.
2) Information and details on the websites and in the brochures
Seventh Agency Ltd and its suppliers are committed to ensuring that all the information contained on the website www.seventhagency.com is relevant, exact and up to date. The information contained on the website www.seventhagency.com is regularly updated, due to information provided by hotels and Landlords. The client should be aware that Seventh Agency Ltd cannot be considered responsible for any imprecision and modifications that have not been previously communicated to Seventh Agency Ltd. The client should note that although Seventh Agency Ltd will always endeavour to ensure that website content and offered products are maintained and up to date, Seventh Agency Ltd cannot be considered responsible for any misleading mistakes, omissions or information relating to said content and products.
3) Copyright and commercial brands
The client should note that all the copyrights, commercial brands and other rights of intellectual property indicated in this policy relative to the services offered by Seventh Agency are owned exclusively by the above English company or granted in licence. The client is not permitted to reproduce, sell, transfer or multiply any of the information or data in this policy, without the prior authorisation of Seventh Agency Ltd. This authorisation can only be obtained in writing.
4) Hotels and room/apartment classification
The client should be aware that the star rating and classification of hotels can vary from country to country and for this reason a star rating should not be considered the only reliable indicator to determine accommodation quality. The client is informed that the star rating used to classify hotels can only provide a general indication and may consequently not always be valid. In addition, the client should be aware that even the type of room offered by hotels (for example single, double, twin) can depend on the country. The client should note that the classification of houses and apartments in the UK is considerably different in comparison to other EU countries. The customer should note that there cannot be a standard model of apartment comparable to those found in other EU countries.
5) Unavailability
The client should note that, in the event of a confirmed booking that, due to unforeseen circumstances, should then become unavailable, Seventh Agency Ltd will offer an alternative solution. Seventh Agency Ltd will contact the customer as soon as possible before his/her departure to inform him/her that the booking is no longer available. If Seventh Agency is unable to contact the client, Seventh Agency Ltd will not be held responsible. If it is not possible to contact the client before his/her departure, Seventh Agency Ltd will endeavour to find a suitable alternative equivalent to the requests and parameters of the initial booking made by the client.
6) Complaints
The client is informed that any complaint or issue regarding the accommodation - hotels, flats, houses, hostels, host family accommodation- should be communicated directly to the Landlord, Owner or Manager in charge of the accommodation. Any complaints or issues should not be reported to Seventh Agency Ltd.
7) Liability
The client accepts that he/she must reimburse Seventh Agency Ltd for any damages, losses or expenses incurred through legal proceedings which Seventh Agency Ltd may be liable to pay in consequence of actions or omissions by the client.
8) Force Majeure
In case of force majeure if Seventh Agency Ltd is obliged to reduce, amend or cancel a booking, the client should be aware of the fact that he/she does not have any rights to request a refund for possible losses caused by previous reductions, amendments or cancellations. The expression 'force majeure' includes fire, flood, earthquake, storm, hurricane or other natural disaster, war, invasion, act of foreign enemies, hostilities (regardless of whether or not war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or the failure of electricity or telephone services. These are circumstances beyond Seventh Agency Ltd’s control and Seventh Agency Ltd will not accept the responsibility.
9) Jurisdictions and competences
Disputes arising from the use of the website www.seventhagency.com and the interpretation of the terms and conditions of Seventh Agency Ltd's website are governed by English law. All disputes relating to these terms and conditions and the use of Seventh Agency Ltd's website are subject to
the exclusive jurisdiction of the English courts.
10) Bookings and cancellations terms and conditions
The client is informed that prior to making any booking he/she should be fully aware of the payment and cancellation terms and conditions contained in this policy.
A) Terms and conditions for Hotels, Bed and breakfast, hostels, standard studio and apartments bookings
Booking:
The client is informed that before booking any hotels, bed & breakfasts, hostels, studios or apartments, it is compulsory to pay the total amount of the accommodation in full or to pay 20% of the total amount at the time of booking. This is applicable to both individual and group bookings. The remainder of 80% is to be paid 8 working days prior to the client’s arrival in London (please note that this is the date of arrival at the accommodation) for individuals and 14 working days prior to arrival in London for those clients who have made a group booking. The client is informed that if payment by bank transfer or credit card has not been carried out 8 days prior to the client’s arrival in London, the booking will be cancelled and 20% of the total amount will be charged by Seventh Agency Ltd.
Cancellation:
The client is informed that cancellation requests must be sent by fax or e-mail during office hours, from 9.30am to 5.30pm from Monday to Friday. Saturdays, Sundays and UK Bank Holidays (including the days between Christmas and New Year's Day) are excluded. The client must be aware that once the accommodation has been paid for in full, in order to cancel a booking for hotels, bed & breakfasts, hostels, studios or apartments, it is compulsory to send written communication by fax or e-mail 8 working days or more before arrival in London for individuals or 14 working days for groups. In this case only 20% of the total amount will be charged and 80% will be refunded back to the client(s). The client must be aware that once the initial 20% deposit of the total amount has been paid, in order to cancel a booking for hotels, bed & breakfast, hostels, standard studios and apartments it is compulsory to send a written communication by fax or e-mail 8 working days or more before the arrival in London for individuals or 14 working days for groups. In this case only the 20% deposit of the total amount will be charged. The client is informed that any cancellation made within 8 working days for individuals or 14 working days for groups prior to the beginning of the stay will not be entitled to a refund. The client is informed that he/she will be provided with the address and the telephone number of the accommodation only after the total amount has been paid in full. If the client is unhappy or dissatisfied with the accommodation on his/her arrival or if he/she has any complaints regarding the accommodation he/she has booked, he/she should contact the hotel/bed & breakfast/hostel reception directly. The client should be aware that Seventh Agency Ltd cannot be held responsible in case of cancellation or curtailment as a result of illness or injury to the client or a close relative. It is strongly recommended that the client purchase private travel insurance which will cover any loss of accommodation. If the client should decide upon his/her arrival, that he/she no longer wishes to stay in the accommodation he/she has booked through Seventh Agency Ltd, the client must note that he/she will lose the total amount he/she paid for the booking. The client is informed that Seventh Agency Ltd cannot be held responsible for possible damage to the accommodation during the period of the client’s stay. The client should be aware that Seventh Agency Ltd is not responsible for the behaviour of the other occupants of the hotel, hostel, bed & breakfast or apartment during the stay. Seventh Agency is also not responsible for cleaning or maintaining the accommodation. The client should note that Seventh Agency Ltd is not responsible for any stolen money, documents or lost property in the hotel, hostel, bed & breakfast or apartments. The client is strongly advised not to leave any money or valuables in his/her accommodation.
B) Terms and conditions for the booking of single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats and host family accommodation
Booking:
Arrivals are between Monday and Friday from 9am until 5pm. The client should not go to the Seventh Agency offices, but directly to the accommodation he/she has booked. Clients may not arrive outside these specific days and hours. The Landlord, Owner or Manager of the accommodation may decide to accept a late arrival outside of these working hours. However, it is up to their discretion, and they may request an additional payment that could vary from £20 to £50 per person. The minimum stay in single/shared rooms in shared flats/houses varies between 6 and 12 weeks. It is possible to request a stay of fewer than 6 weeks, but the client should be aware that stays of less than 6 weeks are at the discretion of the Landlord, Owner or Manager. They may ask for an additional fee for short stays that could vary from £20 to £50 per person. The client should note that, in order to book a single/shared room in a shared flat/house, studio flats, 1/2-bedroom flats or host family accommodation, it is compulsory to pay the total amount requested by Seventh Agency Ltd. Alternatively, it is possible to pay a minimum of 50% of the total amount requested by Seventh Agency Ltd at the moment of booking and the remaining balance of 50% obligatorily 28 days before the customer's arrival at the booked accommodation in London. If the customer arrives within 28 days of the arrival date the full amount requested by SeventhAgency Ltd must be paid in full. The client must be aware that, in the case that the payment by bank transfer or credit card has not been made 28 days before the arrival in London, the booking will be cancelled and 50% of the total amount requested will be charged by Seventh Agency Ltd. The client should be aware of the fact that when he/she makes a reservation for a single/shared room in flats or houses to share, studio flats, 1/2-bedroom flats or room with a host family through Seventh Agency Ltd, the entire amount of rent payable, in addition to the deposit is transferred to the Landlord, Owner or Manager of the accommodation. Seventh Agency Ltd will only keep the booking fees.
Cancellation:
The client should note that any cancellation requests must be sent by fax or e-mail to Seventh Agency Ltd during office opening hours, from 9.30am until 5.30pm from Monday to Friday. Sundays, Saturdays, UK Bank Holidays (including the days between Christmas and New Year day) are excluded. The client should be aware that if he/she wishes to cancel any booking that has been paid in full 28 days or more before his/her arrival for accommodation in single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats or a room with a host family, he/she will receive a refund of 50% of the total amount paid. The client should be aware that if he/she wishes to cancel any booking that has been paid in full between 28 and 15 days prior to his/her arrival for accommodations in single/shared rooms in shared flats/houses, studio flats, 1 and 2-bedroom flats or host family accommodation, he/she will receive a refund of 50% of the total amount paid. The client should be aware that if he/she wishes to cancel any booking that has already been paid in full (or if 50% of the total amount has been paid), 28 or more days prior to his arrival for accommodation in single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats or host family accommodation, it is compulsory to send written communication by fax or e-mail 28 working days before the arrival in London. In this case the full amount already paid will be charged
by Seventh Agency Ltd and no other payment will be requested from the client. The client should be aware that any cancellation made within 14 days of the beginning of the stay will be entitled to no refund. The client should be aware that the booking will be cancelled in case of a no show on the arrival due date. The client should note that any information regarding the address and the telephone number of the Landlord, Owner or Manager or host family will only be communicated after the total amount has been paid in full. The address and the telephone number of the accommodation will be communicated on the client’s arrival in London by the Manager, Landlord or Owner. If the client is dissatisfied with the single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats or host family accommodation, and does not wish to stay at the accommodation, he/she should be aware of the fact that Seventh Agency Ltd will provide no refund whatsoever in this case. If the client is dissatisfied with the accommodation on his/her arrival, he/she should contact directly the Manager or the Landlord or the Owner of the accommodation. The client should note that that Seventh Agency Ltd will not be held responsible for paying hotel bills or accommodation not booked directly by us, in the event that the customer chooses not to stay in the accommodation booked by Seventh Agency Ltd, for any reason. Seventh Agency Ltd will not be held responsible in case of cancellation or curtailment as a result of illness or injury to yourself or a close relative. Seventh Agency Ltd strongly advises their clients to purchase a private travel insurance which will cover them for loss of accommodation. The client is informed that Seventh Agency Ltd will not be held responsible for any possible damages during the period of the client’s stay. The client should also be aware that Seventh Agency Ltd is not responsible the behaviour of the other occupants of the flats/houses or the behaviour of the host family during the stay. Seventh Agency Ltd will also not be responsible for the cleaning or maintenance of the accommodation. The client should be aware that that Seventh Agency Ltd is not responsible for any stolen money or lost property in the flats, houses or host families during the stay.
C) Terms and conditions for the rent payment starting from the week following the one(s) that has/have been paid in advance for single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats and host family accommodation.
The client is informed that payment for accommodation, commencing from the week following the one(s) that has/have been paid in advance, must be obligatorily paid directly to the Landlord, Owner or Manager in charge of the flat or house reserved and NOT to Seventh Agency Ltd. Only the payment for the rent for host family accommodation should be paid directly to Seventh AgencyLtd in advance, two weeks before the due date. Failure to make such payment to Seventh Agency Ltd will result in booking cancellation.
D) Terms and conditions valid for the deposit requested for medium and long periods and paid for single or shared rooms in flats or houses to share, studio flats, economic 1 and 2-bedroom flats and home stays.
The client should be aware that it is obligatory to pay the deposit at the time of booking for medium to long term stays. This deposit is equivalent to either 2 weeks or 1 months rent, and it is requested to GUARANTEE the flat or house owned against possible damages or thefts. The client should be aware that the guarantee deposit cannot be used to pay the rent and it cannot be used to pay the last two weeks or month rent before vacating the accommodation. The total amount of the guarantee deposit together with the first week(s) rent paid at the moment of booking is paid by Seventh Agency Ltd directly to the Property Owner, the Landlord or the Manager of the flat or house rented. The guarantee deposit paid for any accommodation will be refunded by the Owner, the Landlord or the Manager of the accommodation itself after the client’s departure. The guarantee deposit is given back by the Property Owner, the Landlord or the Manager of the accommodation within one month of the customer's departure from the accommodation itself and is paid by cheque or bank transfer according to the type of letting or holiday contract signed on the day of arrival with the Owner, the Landlord or the Manager. In normal circumstances, the deposit is returned to the client after one month by the Owner, the Landlord or the Manager of the accommodation booked. The deposit is not returned immediately to the client because the Property Owner, the Landlord or the Manager require time to evaluate any expenses for any repairs or cleaning that may need to be carried out. The cost of any repair work/cleaning will then be deducted from the client’s deposit. For this reason, the client must not damage the room or any of the belongings in the flat/house, and he/she must ensure that when he/she vacates the property at the end of the stay that the accommodation is left in the same conditions as found in on his/her arrival. In the case of all other single/shared rooms in shared flats/houses as well as in the case of studio flats, 1/2-bedroom flats and host family accommodation, the customer must provide 2 weeks notice (14 days) directly to the Owner, Landlord or Manager of the accommodation. Seventh Agency Ltd is not responsible if the customer neglects to inform the Property Owner, Landlord or Accommodation Manager of his/her departure date. Therefore Seventh Agency Ltd cannot be held responsible if the Property Owner, Landlord or Manager does not return the deposit to the client. The client should be aware that the guarantee deposit provided for host family accommodation will only be refunded after the customer's departure. This deposit will be refunded directly by Seventh Agency Ltd (during office opening hours) after the room has been checked by Seventh Agency Ltd and the host family.
E) Schools and English courses
Booking:
The client is advised that in order to book a place on an English Language course, it is necessary to pay the amount in full at the time of booking.
Cancellation:
The client should be aware that if he/she wishes to cancel their place on the English course, confirmation of the cancellation must be sent in writing by fax or e-mail during the office opening
hours, i.e. from 9.30am until 5.30pm from Monday to Friday. Saturdays, Sundays and UK Bank Holidays (including Christmas and New Year day) are not included. The client should be aware that, in case of cancellation 15 working days before the beginning of the course the refund for the booking will be 50% of the amount paid. The clientis informed that if he/she wants to cancel any booking between 11 and 14 working days before the beginning of the course, the client will receive a refund of 40% of the total amount paid. The client should be aware that any cancellation made within 10 working days of the start of the English course will be entitled to no refund whatsoever. The client should note that the booking will be cancelled in case of no show on the arrival due date.
F) Tours and transfers to/from the airport
Booking:
The client should note that, in order to book a tour or a transfer to/from the airport the booking must be made at least 2 working days prior to arrival or the visit to London. The amount requested must be paid in full.
Cancellation:
The client should be aware that there is a strict no refund policy for tours or transfers. The client will be refunded the equivalent amount for the transfer from the accommodation to the airport or from the airport to the accommodation only if for some reason the transfer service is not operating. The client must provide all the necessary information regarding the dates and the times of his/her stay (arrival time at the airport, date of arrival, accommodation address...). The is aware and agrees that Seventh Agency Ltd is not responsible for any incorrect information provided by theclient regarding arrivals and departures or data regarding the reservation of a tour or a transfer Any incorrect information provided by the client may result in the transfer or tour not being provided and the client will be entitled to a refund. The client should be aware that Seventh Agency Ltd will not be held responsible for paying any hotel bills or accommodation not booked directly by us in the event that the client misses or chooses not to take the booked transfer. The client is informed that Seventh Agency Ltd is not responsible in case of cancellation or curtailment as a result of illness or injury to the customer or a close relative. Clients are strongly advised to purchase private travel insurance which will cover you for loss of tours or transfers.
11) Booking method
The customer wishing to make a booking is informed that he/she must follow the following procedure:
1. Before the booking the customer must forward his/her request to Seventh Agency Ltd by telephone or e-mail, or through the on-line forms, which can be found on our website: www.seventhagency.com
2. Seventh Agency Ltd will send confirmation of prices and availability telephone or e-mail as soon as the request is received.
3. The client can pay the requested amount to Seventh Agency Ltd into their English bank account or by credit card.
4. Once payment has been received, Seventh Agency Ltd will send confirmation booking e-mail, containing all the necessary information to reach the accommodation, the language school
etc from the main London underground stations. The Property Manager, Reception Owner/Landlord's telephone number will also be provided to the client at this stage. The client should be aware that booking confirmation with the information regarding the address and / or telephone number of the Manager/Owner/Landlord or reception for hotels, bed & breakfast, hostels, studios and apartments, single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats or host family accommodation will be sent by fax or e-mail before the client's arrival in London. The client should note that if his/her e-mail address is incorrect or not functioning or if he/she does not receive the information required before his/her arrival in London, he/she must contact Seventh Agency Ltd himself/herself in order to receive all the necessary information. The client should be aware that for the booking of tours and bus transfers to/from the airport the voucher will be sent by fax or e-mail 1 day before the client’s arrival in London at the very latest.
12) Methods of payment for hotels, bed & breakfasts, hostels, standard studios and apartments, accommodation in single/shared rooms in shared flats/houses, studio flats, economic 1 and 2-bedroom flats and rooms with host families
Booking payment can be made in two different ways:
1. Bank transfer into our English bank account
2. Credit card
A) Payment by Bank transfer into our English bank account
In order to pay by bank transfer into the Seventh Agency Ltd English bank account, our bank details are as follows:
Account Holder: Seventh Agency Ltd
Bank Name: Barclays Bank
City: London
Account number: 50099309
Sort code: 20-44-86
Iban code: GB97BARC20448650099309
Bic: BARCGB22
Bank transfers to England must be made in English Pounds Sterling. (Before making any bank transfers please ensure that you have double checked all the information with a Seventh Agency Ltd member of staff)
B) Bank charges for bank transfers to England
The client should note that, in order to send payment to England he/she will be charged an additional £15 in bank charges.
C) Payment by credit card
Credit card payments card are one of the most common and easiest methods of payment. Seventh Agency Ltd accepts all payments made by Visa, Mastercard, Visa Electron, pre-paid Visa and Mastercard credit cards. The client should note that in order to make a payment by credit card he/she is required to complete a payment request declaring that he/she authorises Seventh Agency Ltd to debit his/her credit card for the total amount. The client is also required to send a copy of his/her passport or identity card and the copy of his/her credit card for security reasons. The transaction can only be carried out by the credit card holder. For all credit card payments the customer is informed that could be applied a 4.5% surcharge added to the total amount payable. This is required for the system merchant services and the payment by credit card service.
13) Methods of payment for tours, transfers and English courses
The client is informed that the payment of the above products can be done by bank transfer into our English bank account by adding £15 for bank charges, or by credit card, with a 4.5% surcharge added to the total amount payable. This is required for the system merchant services and the payment by credit card service.
14) Procedures for refunds in case of cancellation
The client should be aware that refunds will only be granted according to the procedures contained in this policy and according to the type of accommodation or product booked. The client should note that refunds for any payments made by bank transfer into the Seventh Agency Ltd English bank account will be refunded back to the customer in the same way. Seventh Agency will transfer the funds back into the client’s account. The client should be aware that the amount that will be refunded corresponds to the amount paid, but £30 bank charges will be deducted from the total amount in order to cover the service of refunding money into a foreign bank account. The client should be aware that payments made by credit card will be refunded using the same Barclaycard merchant system used to make the initial payment. The customer is informed that the amount refunded will correspond to the amount paid less 6% bank charges for the merchant system refund service.
15) Privacy on payments and personal information requested
The client should note that it is Seventh Agency Ltd's duty to maintain and protect the customers and suppliers' privacy. All the information collected by Seventh Agency Ltd through its staff or its website by using the relevant online forms will be utilised for the sole purpose of proposing offers and accommodation according to the customers' requests. Seventh Agency Ltd does not sell or lend any customers' personal details to any other companies or third parties. Seventh Agency Ltd do not keep, store, or sell any financial information.
we do not store credit card details nor do we share customer details with any 3rd parties
we do not store credit card details nor do we share customer details with any 3rd parties
16) Booking fees
The client should note that when making a booking for single/shared rooms in shared flats/houses, studio flats, 1/2-bedroom flats and home stays Seventh Agency Ltd charges a booking fee. The booking fee is non-refundable. The booking fees amount to a total of £89. These fees include accommodation booking, accommodation assistance and support, and access to all the services included in our accommodation package. If the client wishes to book the accommodation for less than 3 months, 6 months or 1 year - depending on the kind of accommodation - some Landlords, Owners or Managers may request the client to pay short-term fees (ranging from £20 to £50). It is the client's responsibility to ask at the moment of the booking whether short-term fees are available for the accommodation he/she wishes to book. The client is informed that Seventh Agency Ltd will only be responsible for booking the accommodation and will act only as an intermediary, forwarding the information regarding the address and the telephone number of the Landlord, Owner or Accommodation Manager to the client. The client should be aware that Seventh Agency Ltd does not own or manage any accommodation. For the same reason, the client should note that he/she must communicate directly with the Manager, the Owner or the Landlord for any contract extension or cancellation, and any other problem relating to the house/flat.
Booking fees for rooms with a host family are £135. The client should note that, on payment of £89 or £115 booking fees with Seventh Agency Ltd he/she will receive complete assistance in London for:
1. Accommodation research before or after the arrival in London for a period of 6 months. Seventh Agency Ltd will carry out a comprehensive and complete search of all available accommodation. This accommodation may be in shared houses or flats in addition to accommodation with host families. Seventh Agency Ltd will conduct a search based on the client’s individual budget and requirements. (In case of any accommodation changes, the client should be aware of the fact that he/she must follow the normal procedures contained in this policy or in the Landlord's contract).
2. Assistance in our office in London, open every day from 9.30am to 5.30pm, with English, Italian and Spanish speaking staff. The client should note that after making an appointment with Seventh Agency Ltd he/she can come to the office to receive all the necessary information.
3. Many "Landlords" are English and the customer may need to communicate requests. The client should note that, in case of any communication problems with the Landlord or the Manager, Seventh Agency Ltd are available to assist him/her by acting as an intermediary between the tenant and the Landlord or Owner.
4. We are in London so enrol on an English course? 100% discount on enrolment fees for a Callan Method course and a discount on the price of English courses in Callan Method schools and in all the other schools. Seventh Agency Ltd offers complete assistance to book you on to an English Language course. We can offer you a discount on the price of the course and arrange an enrolment test for you. The support service for the English course is especially useful for those clients who would prefer to pay their school fees on a weekly basis. In this way, the client can take advantage of the discounts we can offer and the convenience of paying the school fees directly at our offices.
5. Assistance and telephone availability to search and book further accommodation, hotels, tours, transfers and flight tickets for relatives and friends. Any client entitled to the complete assistance service provided by Seventh Agency Ltd should note that he/she also has the possibility to have the agency book tours on your behalf in London. A discount on the ticket price will be offered. The client is informed that he/she has the possibility to take trips or reserve any transfer directly from the Seventh Agency Ltd offices. The client is required to book an appointment with is and then he/she can book a flight directly from the office payment for which can be made in cash or by credit card.
6. Money transfer service (Through Bank Transfer). In the case that the client needs to receive money from an EU bank, he/she can make a bank transfer into the Seventh Agency English bank account and he/she will receive the money directly at the Seventh Agency Ltd office. (Please note that an administration fee of 7% of the bank transfer will be charged for this service).
7. Bank deposit safe. The client is informed that if he/she stays in London for an extended period and he/she does not yet have an English bank account, he/she can leave his/her money at the Seventh Agency Ltd office and he/she can collect the money at the earliest convenience from Monday to Friday during office opening hours. The agency should, however, be informed at least 24 hours beforehand.
8. Packages reception service (not food). For security reasons the client is informed that the Seventh Agency Ltd offices will receive packages for the client without any charge. The package weight limit is 3 kilos (bigger packages on request). There is a £ 3 charge for any extra kilo. The packages can be collected from Monday to Friday from 9.30am until 5.30pm, after making an appointment with Seventh Agency Ltd. The service is free up to 48 hours and costs £ 3 per extra day.
9. Fax and mail reception from your own country or from the UK. The client should be aware that he/she can use the Seventh Agency Ltd fax number to receive important documents and the Seventh Agency Ltd office address to receive postal mail. (The fax service is limited to a maximum of 7 pages per month).
10. Employment assistance. The client is informed that employment assistance offered by Seventh Agency Ltd provides the client with the opportunity to compile a personal CV in English free of charge, to receive information on job interviews, a National Insurance Number and a complete list of Recruitment Agencies.
Job assistance. The employment assistance offered by Seventh Agency Ltd is entirely free of charge and reserved exclusively for those customers who have enrolled for all/some of the services offered by Seventh Agency Ltd. The client is informed that our support service offers assistance to those seeking employment in the hospitality industry; in restaurants, bars, coffee shops, pubs, shops, hotels etc, or in other areas of the field where a competent knowledge of the English language is not required. Seventh Agency Ltd informs the client that on his/her arrival in London he/she will receive all the necessary information on how to seek employment in London, the National Insurance Number, assistance with writing a full and comprehensive CV in English, information regarding the procedures on opening a UK bank account and advice on how to obtain and deal with job interviews. The client should be aware that Seventh Agency Ltd does not find or search for a specific job position or role, but will offer all the necessary assistance, together with useful advice and information that will assist the client in his/her job search.
Job insurance. The client is advised to take out a private insurance policy in his/her own country before coming to London; either to start work or for a study experience.
Society Information
Seventh Agency Ltd
Suit 111
Gilmora House
57/61 Mortimer Street
London
W1W 8HS
UK
Registration number: 06865831
Office opening hours: Monday to Friday: 9.30am - 5.30pm
Saturday, Sunday and any bank Holiday: Close



